Automated Building Monitoring

Catch problems before
they become expensive ones

Most building issues don't happen overnight. They start small — a zone that's a little too warm, a fan that's not responding the way it should. Every night, our system runs automated tests on your equipment and uses the results to generate its own alarms. We're not just reading what the BMS reports. We're actively proving your equipment works — and flagging it when it doesn't.

The problem

Without monitoring, you're always reacting

Most facility managers find out about HVAC problems one of two ways — a complaint from staff, or an emergency repair call. Both are avoidable.

You find out too late

By the time someone complains about a hot room or a strange noise, the problem has usually been building for days or weeks. Catching it early is almost always cheaper than fixing it after the fact.

Emergency repairs are expensive

After-hours service calls, rush parts orders, and emergency contractor rates can cost three to five times more than a scheduled repair. Most of those emergencies are preventable with consistent monitoring.

No paper trail

When a piece of equipment fails, do you know its history? How long the alarm had been active? What was tried before? Without records, every service call starts from scratch and that costs time and money.

Your team is stretched thin

Nobody has time to manually check every piece of HVAC equipment every day. Our system does that work automatically — every night — so your team can focus on what actually needs attention.

How it works

Three steps. Zero guesswork.

You don't need to be an HVAC expert to benefit from this. Here's what happens behind the scenes.

01

We connect to your building

We set up a secure connection to your building's control system — the brain that runs your HVAC equipment. This is a one-time setup completed by our team during a scheduled visit. No outside contractor or service provider needed.

02

We pull and review the data every night

Each night after hours, our system runs automated tests directly on your equipment — commanding each unit through its paces and recording how it responds. The data pulled from those tests is what drives the alarms. If a unit fails a test or responds outside of normal range, an alarm is generated. We review and categorize everything so it's ready for you the next morning.

03

You see exactly what needs attention

Log in and you'll find a clear dashboard showing what's happening right now, what alarms are active, how your equipment is performing, and what your monitoring team has flagged. No HVAC degree required.

Feature breakdown

Everything on the dashboard, explained

Here's exactly what you're looking at when you log in — and why each piece matters.

Live Snapshot
Your morning briefing in four numbers
14
Active Alarms
22
Units Online
3
Deficiencies
7
Open Notes
Comm: 2 RTU: 5 VAV Temp: 4 VAV Heat: 2 Airflow: 1

Your morning briefing — before you even walk in the door

The first thing you see when you open the dashboard is a clear summary of where things stand right now. Four numbers tell you almost everything you need to know at a glance.

Active Alarms is the most important one. It tells you how many alarm conditions your building currently has open. Below that, you can see exactly which category they fall into — communication faults, rooftop unit issues, room temperature problems, heating faults, airflow issues, or exhaust fan faults.

  • See the full picture instantly — no digging through reports or calling your service provider to find out what's happening.
  • Know where to focus — the alarm breakdown tells you which type of equipment needs attention today.
  • Track open items — deficiencies and notes from your monitoring team are counted and visible at a glance.
Daily/Weekly Alarm Review
Every alarm investigated, not just listed
RTU-1 · Supply Air Low Monitoring
VAV-04 · Space Temp High Action Required
EF-2 · Comm Fault Reviewed
VAV-07 · Heating Fault New
RTU-3 · Filter Pressure Reviewed

Every alarm has a status — and someone is watching it

A list of alarms on its own isn't that useful. What matters is knowing which ones are new, which ones your team is already watching, and which ones need someone to take action.

The Alarm Review page shows every active alarm for the current week. Each one has a status — New, Monitoring, Action Required, or Reviewed. Your monitoring team updates these as alarms are investigated, and you can filter and sort to find exactly what you need.

Think of it as a living to-do list for your building's health. Nothing falls through the cracks.

  • Know what's new vs. what's being handled — no more wondering if anyone is looking into that alarm from three days ago.
  • Clear escalation path — "Action Required" means your monitoring team has flagged something that needs a service call or a decision from you.
  • Full notes on every alarm — context, history, and what was done so far.
Daily/Weekly Equipment Review
How each unit actually performed
RTU-1 · Supply Air Temp 54.2°F ✓
RTU-2 · Supply Air Temp 61.8°F ↑
VAV-04 · Space Temp 76.4°F — High
VAV-07 · Heating Active Stage 1
EF-3 · Status Running ✓

See how your equipment is actually performing — not just whether it's on

Just because a piece of equipment is running doesn't mean it's running well. A rooftop unit might be on but producing warmer air than it should. A VAV box might be heating a zone that's already too warm. These aren't always alarms — but they're red flags.

The Equipment Review shows you the results of those nightly tests — the actual data recorded while each unit was being exercised. Supply air temperatures, space conditions, whether heating or cooling responded correctly, and whether airflow was within normal range. This isn't data the BMS happened to log on its own. It's data captured specifically to prove the equipment is working the way it should.

It's the difference between assuming your car is fine because it started, and actually putting it through a diagnostic and reading the results.

  • Spot degrading performance before a failure — a unit that's slowly getting worse shows up here weeks before it throws an alarm.
  • Identify comfort issues by room — if a specific zone is consistently too warm or too cold, you'll see it here.
  • Confirm repairs actually worked — after a service visit, check if the numbers improved.
History & Records
Your building's complete paper trail
Alarm Log — Week of Apr 2842 alarms
Alarm Log — Week of May 531 alarms
RTU History — Last 30 DaysTrending Normal
Deficiency — VAV-04 ActuatorOpen · 12 days
Deficiency — RTU-2 FilterClosed

A complete record of your building's health — going back to day one

The history section is often the most underappreciated feature — until you actually need it. When a contractor asks what was happening with a piece of equipment six weeks ago, you'll have the answer. When you're evaluating whether to repair or replace a unit, the trend data tells the story.

The Alarm Log archives every alarm week by week. The RTU and VAV History sections show performance trends over time. The Deficiency List tracks every known issue from discovery to resolution. And Notes captures observations and follow-up items from your monitoring team.

  • Stop starting from scratch on every service call — hand a contractor a full history and watch the visit take half the time.
  • Make smarter repair vs. replace decisions — trend data tells you if a unit's performance has been declining for months.
  • Full accountability — every alarm, every note, every status change is timestamped and saved.
💡

Here's a real scenario: a VAV zone that's been running slightly warm for three weeks might mean the heating coil is starting to fail — or the thermostat is drifting. We catch that in week one. Without monitoring, you find out in week six when it stops working entirely and the room is unusable on the coldest day of the year.

What's included

Everything you need. Nothing you don't.

Here's exactly what you get when you sign up for building monitoring.

Nightly Equipment Testing

Every night after hours, our system runs automated tests on your equipment. Alarms are generated based on how each unit responds — not just what the BMS already knew.

Equipment Performance Snapshots

A daily record of how every RTU, VAV, and exhaust fan in your building performed — not just whether it ran.

Weekly Summary Reports

A clear, plain-language summary of the week — what happened, what was flagged, and what needs your attention.

Complete Historical Archive

Every alarm, every reading, every note — saved and searchable from the first day of monitoring. Your building's full paper trail.

Deficiency Tracking

Known service items are logged, tracked, and followed up on. You always know what's open, who flagged it, and how long it's been sitting.

Direct Access to Your Team

Questions about something on the dashboard? Flag it, send a note, or reach out directly. You're not on your own.

Common questions

You probably have questions. Here are the answers.

We hear these a lot from facility managers who are exploring monitoring for the first time.

Not at all. That's kind of the point. You don't need to know what a VAV box is or how a rooftop unit works — you just need to know that your monitoring team flagged something and here's what it means in plain terms. The dashboard is designed to give you the information you need to make decisions, not to teach you HVAC engineering.
We monitor and report — we don't do the repairs ourselves. When something needs attention, we flag it clearly on the dashboard with as much context as possible. You then decide who to call — your existing HVAC contractor, a preferred service provider, or anyone else. We're not trying to replace your service team, we're trying to make sure they're called at the right time with the right information.
Our system pulls and reviews data nightly after hours. That means anything that happened during the day will be reviewed and visible on the dashboard the following morning. For most facility issues — a zone running warm, a unit underperforming — this is more than fast enough to stay ahead of problems. If a critical alarm comes in, we escalate accordingly.
We monitor rooftop units (RTUs), variable air volume boxes (VAVs), fan-powered boxes (FPBs), and exhaust fans (EFs) — the core HVAC equipment in most commercial buildings. We connect to your building's existing control system, so if the equipment is already being tracked, we can monitor it. Every building is a little different and we'll walk through exactly what's covered during the initial consultation.
Not at all. We work with all kinds of commercial facilities — medical offices, eye care centers, small office buildings, retail spaces, and more. If your building has a BMS or HVAC control system with more than a handful of units, you can benefit from monitoring. The smaller your maintenance team, the more value you tend to get — because you're the most stretched thin.
Yes, and the two work really well together. Your service contract covers repairs and scheduled maintenance. Our monitoring makes sure you're calling your contractor at the right time, with good information, before a small issue becomes a big one. Most of our customers find that monitoring actually makes their service contract more valuable — because their contractor spends less time diagnosing and more time fixing.
Yes — that's exactly what the demo dashboard is for. You're already looking at it. Click around, explore the alarm review, the equipment page, the history records. That's a real, live version of what you'd see for your facility. When you're ready to talk about setting it up for your building, hit the "Get Started" button and we'll take it from there.

Ready to stop flying blind?

Most facilities we work with catch their first significant issue within the first two weeks of monitoring. Let's find out what your building has been trying to tell you.